FAQ - Fungjai

FAQ

Fungjai is a music platform where musicians and their fans can connect with each other - both online and offline.

Please visit our website at www.fungjai.com and download our iOS and Android mobile apps from the iTunes App Store and Google Play store by searching for 'Fungjai'.

No, Fungjai is a free-to-listen music streaming platform as our goal is to help spread indie and non-mainstream music to a wide range of listeners.

No, anyone can upload their music onto Fungjai for free.

We are open to all sorts of original music covering all spectrums of genres from pop to metal, acoustic to electronic, and folk to experimental, so we do not prevent any artist from joining Fungjai. We however do not allow cover songs that are not properly cleared by the rightsholders and songs that are illegal or promote hate.

For Fungjai Thailand, there are more than 12,000 tracks on our streaming platform.

For Fungjai Thailand, there are more than 2,600 artists on our streaming platform.

For Fungjai Thailand, in 6-month average from October 2017 until March 2018 we've got 1.8 Million monthly streams played

We currently don't have a physical office and work freely from anywhere.

Around 50 people mostly based in Bangkok, Thailand, and 2 people in Jakarta, Indonesia.

Our audience are both music creators who want to spread their music, and music listeners who are open to all sorts of music from anywhere in the world.

We would like to see Fungjai become a Southeast Asian music platform and spread our music to the world, and we want to do that by empowering our local musicians and music communities via our online and offline activities.

You can contact our local representatives at [email protected]

You can visit our website homepage and click the sign up button or you can also sign up from our mobile apps

In order to reset your password, please contact our supporting team at [email protected]

Our goal is to help spread indie and non-mainstream music, so the direct benefit for artists like you is to be able to share your music to an audience susceptible and open to listening to a wide range of music.

Fungjai pays royalties to all rightsholders, both directly to artists and labels, and via collective management organizations. But due to the fact that Fungjai is a free-to-listen music streaming platform and the low income from online advertisements, which is the main source of revenue, there is a low financial benefit for artists on Fungjai. However, the true value of being on Fungjai is the access to a community of music fans and artists susceptible and open to listening and sharing a wide range of music.

As artist, you can delete your account by requesting 'delete account' from Artist Upload website. However as listeners, you cannot delete your account by yourselves, please request deletion to [email protected]

You can upload your songs onto Fungjai's platform by creating your artist profile with our Artist Upload system.But if you run into any problems, you can ask our staff to help you create the profile and transfer the acces to you later.

We don't have any limit for songs to be uploaded, however we have maximum size of each song at 20 MB.

Our software developers have developed preventative measures to prevent illegal music downloading on Fungjai, but we are aware of technologies that try to download songs illegally anyway. We promise to keep developing new ways to protect your music from being downloaded illegally.

Yes, you can see estimate real-time stats of your stream count from your artist profile page on our website.

Our stream count update will automatically refresh every 1 hour

It's a possibility that you will have the same name with the others.We will display the same name, however your logo and photo display will be different and the URL will be different as well.

Our algorithm combining stream count and time stamp when the new release being uploaded. If at certain time the new release having same stream count with previous release, then the new release will be on top of the previous release

Yes, you can manage multiple artists under one account with no limit.

Yes, you can save selected songs to listen to later when you're offline.However, you can only listen to them through the app and cannot copy the song file as a copyright protection software is in place.

As many as you want; however, it's also up to your smartphone's available memory. One song is usually around 8.5MB, so 1,000 songs takes up about 8.5GB of your smartphone's memory

If you set the audio quality to 160 kbps or lower, EDGE could still be suffice, but keep in mind that the network speed should be close to 200 kbps all the times before it's possible without buffering.We recommend using a 3G network with at least 384 kbps network speed to listen to 320 kbps audio quality.

It depends. If you stream from wifi or save the songs you want to listen to offline while on wifi, you won't need to spend your mobile data at all.But if you use your mobile data, it depends how often you stream.For example, if you listen to music 1 hour a day for 31 days, your data usage will be 43MB/hour or 1.3GB/month at 96 kbps, 72MB / hour or 2.2GB/month at 160 kbps, 144MB/hour or 4.4GB/month at 320 kbps.

The problem may be either the internet speed is too slow or the audio quality setting is too high for the internet speed. So, please adjust to audio quality setting to match the internet speed, find a location with better internet coverage or save the songs to listen offline.

Yes, you can use Fungjai anywhere in the world with an internet connection